Support
Patient FAQ
Everything you need to know about SOCAi's AI-powered visual health platform.
SOCAi uses AI to objectively measure changes in your hair over time. This gives you and your dermatologist a clearer picture of your progress instead of relying on memory or photos alone.
That’s one of the main reasons we built it. Hair treatments can take months, and subtle changes can be hard to see. SOCAi helps track those changes so you can better understand your progress along the way.
It can be hard to stick with a treatment when you can’t tell if anything is changing. Seeing measurable progress can give you more clarity and help you have better conversations with your dermatologist about your treatment.
Regular photos can be misleading. Changes in lighting, positioning, hair preparation, and other factors can make your hair look different even when it hasn’t changed. SOCAi standardizes the photography and uses AI to measure changes more consistently.
No. Your dermatologist is still in charge of your diagnosis and treatment. SOCAi gives you and your dermatologist objective information to better understand how your hair is changing over time.
No. You’re not enrolling in telehealth, starting medical care, or switching doctors. You’re simply letting us know that you’re interested in using SOCAi as part of your hair journey.
No. You can sign up whether you already have a dermatologist or not. We’ll keep you updated as SOCAi becomes available to you.